Shipping policy

Shipment processing time

It is possible that delays may occur if we are experiencing a high volume of orders or owing to UK bank holidays. 

Shipping rates and delivery estimates

Eddison Wordplay proudly offers free delivery. 

Shipment confirmation and order tracking

All tracking numbers can be found in the shipping notification email.  

Customs, duties, and taxes

Eddison Wordplay is not responsible for any customs or taxes applied to your order. All fees imposed (tariffs, taxes, etc.) during or after shipping are the responsibility of the customer.  


Eddison Wordplay is not liable for any products damaged or lost during shipping. If your order has been damaged when it reaches you, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.  

For more information about our Shipping Policy, if you have any questions, or if you would like to make a complaint, please contact us by email at


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